TheHeartbeat
AI-powered call analytics — exceptionally precise transcripts and conversation insights for contact centers.
Delivery method
SaaS
Platform
Cloud (SaaS)
What it is
What it is
TheHeartbeat is an AI/ML-powered call-analytics platform that produces exceptionally precise call transcripts and extracts valuable conversation insights. It leverages automatic speech recognition and natural language understanding to deliver actionable intelligence for contact centers looking to enhance customer experience and agent productivity.
As a fully hosted SaaS, there is nothing to deploy — subscribe on AWS Marketplace and connect your call data. Billing is handled through your AWS account.
Learn more at theheartbeat.ai.
Pricing plans
Plans are contracted by monthly minutes, with a free trial and discounted annual terms:
| Monthly minutes | Price (1-month) |
|---|---|
| 3,000 | $200 / month |
| 20,000 | $1,000 / month |
| 50,000 | $2,000 / month |
| 100,000 | $3,700 / month |
| 300,000 | $10,500 / month |
| 500,000 | $16,000 / month |
| 750,000 | $22,500 / month |
Additional usage beyond your plan is billed at $0.05 per minute. 12-month contracts save up to 8%.
Pricing
Free trial
Try TheHeartbeat before committing to a plan.
Monthly plans
From $200/mo (3,000 minutes) up to $22,500/mo (750,000 minutes). $0.05 per minute beyond your plan.
12-month contract
Save up to 8% versus month-to-month.
Frequently asked questions
How is TheHeartbeat delivered on AWS Marketplace?
TheHeartbeat is a fully hosted SaaS — there is nothing to install or deploy. Subscribe on AWS Marketplace and start using it.
How much does TheHeartbeat cost?
Free trial — Try TheHeartbeat before committing to a plan. Monthly plans — From $200/mo (3,000 minutes) up to $22,500/mo (750,000 minutes). $0.05 per minute beyond your plan. 12-month contract — Save up to 8% versus month-to-month.
What platform does TheHeartbeat run on?
Cloud (SaaS).
What support is available for TheHeartbeat?
Email aws-marketplace-support@ioanyt.com for help.
Support
Questions or issues? Email aws-marketplace-support@ioanyt.com.
Ready to deploy?
Launch it in your own AWS account, or talk to our team about a custom hardened image for your stack.
View on AWS MarketplaceRuns entirely inside your AWS account