Issue study: a public case, not an IOanyT client
When Replacing the System Is the Biggest Risk
TSB Bank's 2018 migration from the public record: the decision at stake, a lender's options, what we would advise against, and the benchmark we would set.
Issue studies
Each study takes a public case, sets out what the record shows and the decision it put in front of a board, and weighs the options. The organisations named were not IOanyT clients, and IOanyT had no part in the events described.
Banking
Issue study: a public case, not an IOanyT client
When the Maker Stops Fixing the Software
An issue study from the public record: the RBI's position on unsupported software, a shared core retired by its vendor, a lender's options and our benchmark.
Issue study: a public case, not an IOanyT client
When the Busiest Day Brings the System Down
An issue study from the public record: payday outages in the UK, RBI limits on new business after repeated outages, a lender's options and our benchmark.
Logistics, travel and hospitality
Issue study: a public case, not an IOanyT client
Could Not Keep Up With the Changes
An issue study from the public record: an airline's scheduling software after a storm, two IT groundings, a railway's booking ceiling, options, our benchmark.
Government and public sector
Issue study: a public case, not an IOanyT client
A Dwindling Number of People
An issue study from the public record: the US auditor's critical systems, the UK's review of its tax authority, a public body's options and our benchmark.
Research notes on this issue
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