Our Products
Products We Build and Run
We don't just build software for clients — we run our own. The same senior engineering team behind our client engagements builds and operates three products we own.
The Heartbeat
LiveCall QA-as-a-service for contact centers
Every call reviewed. Every risk caught. AI reviews 100% of contact-center call recordings — not the small sample the industry settles for — and trained human analysts verify every flag before a weekly report ships. Built for collections and contact centers under regulatory scrutiny.
- 100% call coverage — AI flags, humans verify
- Hindi, English, and Hinglish
- Weekly compliance report, no dashboard to learn
- Hosted in AWS Mumbai — data stays in India
- Subscribe via AWS Marketplace
VigilCloud
LiveManaged infrastructure — with accountability
Monitoring, security operations, compliance, and cost optimization — delivered by a team of humans and AI agents who own the outcomes. Not another dashboard: the 2am page goes to us, the morning report goes to you. One team. One view. One invoice.
- Managed monitoring — alerts answered, not just delivered
- Security operations and compliance automation
- Cloud cost optimization
- Humans + AI agents on the same pager
- We own the outcomes, you own your sleep
Pricient
LiveA real specification and an itemized quote — before the call
Describe a software project in plain language and get back a specification, wireframes and a three-tier itemized quote — plus a written list of what the price does not include. No brief to write, no discovery call to book. The self-serve intake is being finished; until it opens, a person runs it by email.
- Specification and wireframes
- Three-tier itemized quote, no rate card
- A written "Not in this release" list
- Price locked for 14 days
- No discovery call needed
Why a Services Company Builds Its Own Products
Running our own products keeps us honest. Every methodology claim we make to clients — production-ready delivery, AI-augmented engineering, infrastructure that survives real traffic — is one we live with ourselves, in products with our own name on them.
When we take your project from concept to production, we're applying the same playbook that took The Heartbeat from zero to AWS Marketplace and keeps VigilCloud answering 2am pages.
Explore our engineering →Want a product built like ours?
The team behind The Heartbeat and VigilCloud takes client products from concept to production with the same methodology.
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